Support
Write to support@tankgol.com. Please include your Player ID (Settings > Account, top right) and your device model. We usually reply within two working days.
Reporting a bug
Email support@tankgol.com with what you did, what happened and what you expected. A screenshot or short screen recording helps a lot.
My purchase did not arrive
Close the game completely and open it again: completed purchases that were not delivered are added automatically when the game starts. If the diamonds still do not appear, email us with the order ID from Apple's receipt email.
Refunds
Purchases are handled by Apple or Google. On iPhone and iPad, request a refund at reportaproblem.apple.com.
Where is my progress saved?
On your device. There is no sign-in in this version, so deleting the app deletes your progress.
Deleting your data
In the game, open Settings > Account > Delete Account. Everything stored on the device is deleted right away. See the Privacy Policy for details.
The League is locked
Beat the Hard bot once: the League, daily, weekly and monthly quests open with it.